FAQ


Can you explain the meaning of a lifetime purchase?

A lifetime purchase ensures that users can continue using the app without any additional payments in the future for the entire duration of the app's existence.

Can I get a refund for a subscription or a one-time purchase if I change my mind?

You can request a refund within 14 days of the purchase date. Learn how to request a refund from the App Store.

Will my subscription renew automatically?

The subscription plan will renew automatically within 24 hours before the subscription period ends. You can always manage your subscription in Account Settings. Learn how to cancel a subscription from the App Store.

How does NeatNook handle my data?

NeatNook does not require an account. Home details you enter are stored on your device and are not collected by us. The app may use third-party services for analytics, crash reporting, and purchases, which can process limited technical or usage data. Learn more about our Privacy Policy.

Have a question?

If you have any questions about the NeatNook, do not hesitate to contact us at hello@neatnook.app.